Click the setting button to specify resolution, bit rate, frame rate, audio codec, etc. WinX has optimized profiles for iPhone, iPad, PS5, Xbox One, etc. Alternatively, you can choose a profile based on which client device you are using. On Output Profile panel, choose a format that Plex supports, such as MP4, MOV, MKV. Launch this Plex video transcoder after downloading. How to transcode video to Plex supported format? for movies/TV shows playback on any Plex client device without repeated transcoding, CPU overuse, Plex buffering errors. It can also compress 4K to 1080p/720p, lower 60FPS to 30FPS, adjust bit rate, change audio codec, convert any video to MP4, MKV, AVI, MOV, WMV, iPhone, iPad, Android, Microsoft devices, Xbox, PS5/4, etc. With Level-3 GPU (Intel QSV/Nvidia/AMD) hardware acceleration tech, this tool enables you to bulk transcode MP4 files to Plex best settings (MP4 MPEG4/H264 or HEVC codec, 1920×1080, 20Mbps, 30FPS, audio codec AAC, AC3 or EAC3) at GPU hardware accelerated speed without subscription fee. The better solution is to use an external video transcoder - WinX HD Video Converter Deluxe. The common case is Plex buffering during transcoding for several clients at high resolution like 1080p, let alone 4K Ultra HD. Yes, you can use Plex built-in transcoder to convert MP4 video, but the transcoding speed would be snail's pace, especially simultaneously for a couple of Plex client devices. Though MP4 is on the list of Plex supported formats, your MP4 file still can't be accepted by every client device because of MP4 video codec, bit rate, resolution, frame rate, audio codec, etc. Solution 3: Transcode MP4 and Adjust Parameters Access to your Plex settings, disable Direct Play and turn on Plex transcoding to get the unplayable MP4 files automatically converted to your Plex client device best format. Plex has a built-in video transcoder - Plex Universal Transcoder. Solution 2: Disable Direct Play and Enable Transcoding If your Plex media server is running on Synology Nas, upgrade the DSM (DiskStation Manager) on your NAS or downgrade it to have a try. How to Fix Plex Not Recognizing/Playing MP4 Videos
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